Adoption Subsidies

Answers to DCFS Subsidy Questions

The primary source for answers to questions about an adoption subsidy is the DCFS subsidy worker. The subsidy worker can help adoptive and guardianship parents who have questions about what a subsidy covers, using a subsidy to get referrals for services, or updating family address information. Below is a list of subsidy workers serving in DCFS regional offices.

In Cook County, the Post Adoption and Guardianship Subsidy Unit has a toll-free phone number. Cook County families can call 866-538-8892. The main number to call from outside Illinois is 312-808-5250. Each of the Cook County subsidy workers can now be reached at the toll-free line. If you don't know the worker for your child, the operator can connect you.

Post Adoption and Guardianship Subsidy Workers:

State Region

Area Covered

Worker Name

Worker Phone

Cook Regions

Cook County

All Subsidy Workers


Northern Region

DuPage, Grundy, Kane, Kankakee, Kendall, McHenry, Will, Boone, Carroll, DeKalb, Jo Daviess, Lake, Lee, Ogle, Stephenson, Whiteside and Winnebago Counties

Deirdra Davis

Main Number:



Central Region

Champaign, Peoria and Springfield

Deborah Hawkins

Main Number:



Southern Region

East St. Louis and Marion

Carol Teague-Douglas (e-mail)

Main Number:



Missing Subsidy Checks

If you have been receiving subsidy checks regularly and suddenly don't receive your monthly check, call the DCFS Payment Unit at 800-525-0499 (select #2). Families should realize that as youth reach majority age (18), their subsidy payments will expire.

Mediation and Appeals of Subsidies

Your subsidy will be reviewed periodically. If the needs of the child have changed prior to review time, contact your subsidy worker to request an earlier subsidy review. If you believe, however, that your rights under an adoption assistance or subsidized guardianship agreement have been violated in some way, an Administrative Appeal may be available to you. For information about the DCFS Administrative Hearing system, call 312-814-5540 (Cook County Residents) or 217-782-6655 (outside Cook County).

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